Top Load Washer Error Codes

Topload Washer
Display	Description	Cause/Corrective Action
Alrn, ALrn or ALArn	Break-in Alarm Error	Service the door or coin vault switches.
E dr, Edr or E:dr	Drain Alarm Error	Machine did not drain or maximum drain time exceeded or water sensed at end of spin step. Power down machine. Check pump for blockage and clear as needed.
E FL, EFL or E:FL	Fill Error	Pressure switch fails to open in 30 minutes (or other programmed length of time) in any fill/agitate cycle or maximum fill time exceeded. Check incoming water pressure. Clean the screens in the mixing valve and fill hoses.
E rr or Err	Coin Error	Invalid coin pulse or inoperative coin sensor. Check coin drop area and remove obstructions. If error persists, tampering may have occurred. Evaluate security procedures.
E:00	General Error	Re-aim external device and try again.
E:01	Proximity Error	External device is improperly aimed at infrared communicator (angle or distance). Re-aim external device and try again.
E:02	IR Communication Disconnection	External device removed before communication complete. Re-aim external device and try again.
E:05	Invalid Value Communication	Invalid code downloaded from external device to Electronic Control. Before downloading, ensure data is for current machine type.
E:07 or E:08	Inoperative Control	Replace control.
E:09 or E:0A	Proximity Error	External device is improperly aimed at infrared communicator (angle or distance). Re-aim external device and try again.
E:0B or E:0C	IR Communication Disconnection	External device removed before communication complete. Re-aim external device and try again.
E:0d	Pressure Switch Error	Check fill and drain hoses for improper installation and kinks. Check fill electrical circuit. Replace inoperative switches or wires.
E:0F	IR Communicator Programmed Off	Reprogram infrared communicator on. Manually enable IR on control/Re-aim external device and try again.
EC:00	General Communication Error	Communication failure. Try card again.

Topload Washer
Display	Description	Cause/Corrective Action
EC:02 or EC02	Timeout Error	Communication failure. Try card again.
EC:03 or EC03	Invalid Command Code	Communication successful, but the command was not valid for this machine type, or the control could not perform the command in its current mode of operation. Before downloading, ensure data is for current machine type and control is in correct mode.
EC:05 or EC05	Invalid or Out-of-Range Data	Incorrect machine type or the value in at least one of the programming options is invalid or out of range. Before downloading, ensure data is for current machine type and recheck the programming option's value and try again.
EC:06	Invalid Data Code	Incorrect machine type. Before downloading, ensure data is for current machine type.
EC:09	Corrupted Data Error	Communication error. Try card again.
EC:0A	Invalid Machine Type	Incorrect machine type. Before downloading, ensure data is for current machine type.
EC:19 or EC19	No Card Reader Communication	Communication failure. Check card reader, control and harness. Power down, power up and try again. If error persists, control or reader is inoperative.
EC:20	Unreadable Card	Inoperative card/ dirty contact. Clean chip on card or card reader contacts. Try card again. If error persists, card may be inoperative.
EC:21	Security ID Mismatch	Wrong card. Use card with correct security code.
EC:22	Site Code Mismatch	Wrong card. Use card with correct site code.
EC:23	Card Maximum Value Exceeded	Value on card over max. Use a card which does not exceed maximum value.
EC:24	Insufficient Memory on Card	Card memory is full. Download card contents to PC and clear card for re-use.
EC:25	Card Reader Malfunction	Inoperative Card Reader. Card Reader may need to be replaced.
EC:26	Card Write Error	Try card again. If error persists, card may be inoperative.
EC:27	Diagnostic Test Card Write Failure	Inoperative Card Reader. Card Reader may need to be replaced.
EC:28	Diagnostic Test Card Read Failure	Inoperative Card Reader. Card Reader may need to be replaced.
EC:29	Diagnostic Test Memory Test Failure	Inoperative Card Reader. Card Reader may need to be replaced.

Topload Washer
Display	Description	Cause/Corrective Action
EC:2A	Diagnostic Test Card Interface Failure	Inoperative Card Reader. Card Reader may need to be replaced.
EC:2b	Diagnostic Test Flash Checksum Failure	Inoperative Card Reader. Card Reader may need to be replaced.
EC:30	Timeout Error	Card Reader may need to be replaced
EC:31	Hotlisted Card Inserted Into Reader	Card hotlisted. Control will destroy card.
EC:50	Loyalty Purse Read Error	Try card again. If error persists, card may be inoperative.
EC:56	Loyalty Purse Write Error	Try card again. If error persists, card may be inoperative.
EC11	No Card Reader Initialization	Communication is valid, but there is no card reader initialization. Power down, power up and try again.
EC18	No Communication	Card reader initialized, communication lost. Power down, power up and try again. If error persists, replace control or card reader.
EC36	Audit Card Removed Prematurely	Re-insert audit card and wait until machine prompts for card removal.
EI:00	General Communications Errors	Communication failure. Re-aim external device and try again.
EI:01 or EI01	Transmission Failure	Communication failure. Re-aim external device and try again.
EI:02 or EI02	Device Timeout/Timeout Error	Communication failure. Re-aim external device and try again.
EI:03 or EI03	Invalid Command Code	Communication successful, but the command was not valid for this machine type, or the control could not perform the command in its current mode of operation. Ensure data is for current machine type and control is in correct mode.
EI:04 or EI04	Expecting Upload Request or Command Packet Time Out	Communication failure. Re-aim external device and try again.
EI:05 or EI05	Invalid or Out-of-Range Data	Incorrect machine type or the value in at least one of the programming options is invalid or out of range. Before downloading, ensure data is for current machine type, values entered are within the minimum and maximum limits and recheck the programming option's value and try again.
EI:06	Invalid Data Code	Incorrect machine type. Before downloading, ensure data is for current machine type.
EI:07	Error Writing to RTC	Control failure. Control may need to be replaced.

Topload Washer
Display	Description	Cause/Corrective Action
EI:08	Error Writing to EPROM	Control failure. Control may need to be replaced.
EI:09 or EI09	CRC-16 Error	Communication failure. Re-aim external device and try again.
EI:0A or EI0A	Invalid Machine Type	Incorrect machine type. Before downloading, ensure data is for current machine type.
EI:0A	Proximity Error	External device is improperly aimed at infrared communicator (angle or distance). Re-aim external device and try again.
EI:0F or EI0F	Invalid Wakeup or IR Disabled	Communication failure or IR is disabled. Manually enable IR on control/Re-aim external device and try again.
EI0C	Time-out Exceeded	Communication error. Re-aim external device and try again.
EI0E	Encryption Error	Incorrect machine type. Before downloading, ensure data is for current machine type and check security code and retry.
EnF	No Water Flow Error	Control did not detect a water level of 0.5 inch within the programmed amount of time. If machine is filling with water, Check the pressure sensor hose for cracks or leaks. Replace if needed. If machine is not filling with water, refer to Fill Error troubleshooting.
E oF E nFLo	Overflow Error	Water filled too high and tripped the overflow level of the machine for more than 5 minutes. If water is dripping into the tub, unplug the machine. If water is still dripping into the tub, replace the mixing valve.
E PS	Pressure Sensor Error	Control is not getting a valid reading from the pressure sensor. Check the pressure sensor wire harness and connectors to make sure there is a solid connection. If wiring is correct, replace the sensor if needed.
E II	Lid Unlock Error	On machines with a lid lock, this error occurs when the lid doesn’t unlock after three attempts. This may happen if the lid is obstructed and can’t be unlatched or the control is not detecting a correct state for the lock. Check the wire harness from the lock to the output board. In rare cases the lock may have failed and is unable to unlock. If wiring is correct, replace the lock.
E Co	SCI Comm Error	Front end control and output board cannot communicate due to a break or disconnect of the main harness to the two controls. Check for any loss pins in the connectors or any disconnections in the harness. With a multi-meter, test the harness for continuity, and check the plugs for damage. Inspect the board connections for pushed over pins.

Topload Washer
Display	Description	Cause/Corrective Action
E nr	Drive Not Ready Error	Output board not operating properly. Replace output board.
E Sd	Slow Drain Detection Error	The control detected that it took longer than 185 seconds to drain the water. Check the pump for obstructions and replace if needed. Check the drain hose for restrictions and clear if needed
E Ld	Water Leak Drain Error	The control detected that the water level dropped more than the acceptable level. Check the hose connections at the pump for leaks. Check for leaks from the outer tub, and tub seal.
E LF	Water Leak Fill Error	The control detected that the water level has risen more than the acceptable amount. Check the water valve to ensure that water is not leaking past the valve seats.
E tp	Thermal Protect Error	The motor is failing or the motor has been overloaded. Check the pump and transmission for proper function. Check if the machine had been over-loaded. If the control displays “Push Start” then push start to continue the cycle.
E dS	Dip Switch Error	The front end control reads that the supply power to the unit is incorrect. This could be because dip switch #1 is set incorrectly or there is a disconnect power fail signal on connector H2.
Ed, XX	Output Board Error	Output board not operating properly. Inspect wire harnesses. If wiring is ok, replace output board.
E bS	Board Shorted Error	Output board not operating properly. Inspect wire harnesses. If wiring is ok, replace output board.
Er, dS	Voltage Configuration Error	The control has the incorrect voltage dipswitch setting. There is a disconnect power fail signal at H2 connection on output control board.The dipswitch setting must be corrected. To clear this error the machine must be powered down. Reset dipswitch to the correct voltage. Correct wiring issues.
Er, dr	Drain Error (control sensed water in the tub at the end of the cycle)	Restriction in the tub to pump hose, drain hose blockage in the pump. Clear restriction from hoses. Replace the pump. To clear this error the machine must be powered down.

Topload Washer
Display	Description	Cause/Corrective Action
Er, FL	Fill Error (desired fill level was not reached within 30 minutes)	Water supply faucet closed, kinked or twisted fill hoses, filter screens plugged, no voltage from output board to the water valve (refer to appropriate schematic) or low water pressure. Open faucet, straighten fill hoses, clean or replace filter screens, check for voltage (refer to serial plate) from the output board to the water valves, and if voltage is present at output board, then check for voltage (refer to serial plate) at the water valve. If there is voltage (refer to serial plate) at the water valve, then replace the mixing valve. Correct water pressure to 20- 120 psi (138-827 kPa). To clear this error the machine must be powered down.
Er, oF	Overflow Error (control was not able to lower the water level within 5 minutes)	Leaky water valve, possible blockage in the pressure hose, possible air leak in the pressure hose. Check the inlet valve, clear blockage in pressure hose, replace hose if leak is found. To clear this error the machine must be powered down.
Er, PS	Control did not detect a valid water level input from the pressure sensor for 30 seconds	The sensor harness is not connected to the front end control, the sensor harness is damaged or has a break in the wire or the pressure tube or hose has a blockage. Ensure sensor harness is plugged into the front end control, replace the sensor if the harness is damaged, clear any blockage to the pressure tube or bulb. To clear this error the machine must be powered down.
tP	Thermal protection on motor is open	Machine is possibly overloaded, the brakes not functioning properly or transmission not functioning properly. Properly load the machine, check the function of the brakes or check the function of the transmission. To clear this error wait for “tP” to clear. The control will then prompt user to press Start.
Er and Co	SCI Comm Error	Error in the communication between the front end control and the output board. There is a break or disconnect in the main harness to the two controls. Check for any burnt pins in the connectors or any disconnections in the harness. To clear this error the machine must be powered down.
Er and LE	Water Leak Detection Error	Water level is dropping during the leak detection step, if enabled. Check mixing valve for leaks.
Er and Sd	Slow Drain Detection Error	The machine is taking longer to drain than a preset time, if enabled. Check the tub and drain for leaks.

Topload Washer
Display	Description	Cause/Corrective Action
Er and nr	Drive Not Ready Error	Output board is not ready within one minute. Replace the output board. To clear this error the machine must be powered down.
Ed and XX	Output Board Error	Error received from the output board. Inspecting wire harnesses to output board. Replace output board if wiring is not damaged. To clear this error the machine must be powered down.
Er and bS	Board Shorted Error	Output board enable relay is shorted. Replace the output board. To clear this error the machine must be powered down.
PF	Delay Start Power Fail Error	Machine experienced a long power fail or has been unplugged during Delay Start Mode. No service should be needed. Press Power/cancel to continue normal operation.
IN USE LED blinks twice + 1.5 second pause	Fill Error	A Fill Error will occur if the tub does not fill within 62 minutes of the start of the cycle. A Fill Error is indicated by the control repeatedly flashing the IN USE LED twice separated by a one and a half second pause until the control is powered down. If Error Mode is turned off, the fill error will not occur and the control will continue to wait for the fill level to be reached.
IN USE LED blinks three times + 1.5 second pause	Drain Error	A Drain error will occur if the tub is not empty after a spin cycle. A Drain Error is indicated by the control repeatedly flashing the IN USE LED three times separated by a one and a half second pause until the control is powered down. If Error Mode is turned off, the drain error will not occur and the machine cycle will advance to the next cycle step as though the water had been pumped out.
OFF or oFF	Break-in Alarm Shutdown Error	Service door or coin vault switches.
Right most DP (decimal point) Lit	Network Communication Error	Communication failure. Wait for 1.5 minutes for error to clear. If it doesn’t, power-down and power-up the machine. If error persists, control or Network Board may need to be replaced.